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We have bought and sold numerous houses and units through Grant and Christina Penrose. I would have to say that they are not only the most professional and passionate people in their industry that I’ve come across, but I think their customer service, attention to detail and results would stand up in any service industry anywhere in the country. I’m generally pretty tough on the service industry, in that the expectation that most of you have is that is we only get mediocrity in service and follow through. Christina and Grant are by far the exception to the rule where their service, professionalism, follow up and constant attention to detail is truly outstanding. Enough said.
After a disastrous campaign with another agency, we decided to re-list our property, in Bardon, with Grant Penrose at RE/MAX Profile. Thankfully we did, from the minute we engaged Grant and his team to sell our property by auction, he was up and running with their very effective marketing campaign, which attracted lots of potential buyers. Grant and the sales team at RE/MAX were very professional, low cost and successful.
Much to our delight, we sold our house on Auction Day, thanks to Grant and everyone at RE/MAX Profile for really putting in a giant effort, his sales campaign covered all bases, which resulted in success on the day.
Margo and Fred
This was our first experience selling property and Grant made the entire experience smooth and stress free for us. From the very beginning of the process he kept us informed of the current market and gave us valuable information regarding the price and presentation of our property. At no time did we feel pressured or rushed. Comprehensive reports were delivered every week, keeping us up to date with the interest in our property. The property was on the market on Friday afternoon, with the first open house on Saturday. Grant visited our house on that Sunday afternoon with an excellent contract that we signed at full price with a settlement before Christmas. This was a result that we did not expect and I’m positive we would not have achieved without Grant’s experience, professionalism and passion for real estate. Grant has restored our faith in Real Estate Agents. Should we ever need to buy or sell a property again there is no doubt that we will be contacting Grant first and foremost.
George & Maureen Craig
My wife and I have just sold our lifetime home in Bardon and I am here to say to those in the market to sell or buy a property, I can soundly recommend Grant Penrose of RE/MAX Profile to look after your real estate needs, concerns and marketing challenges.
The process of selling our much loved home seemed to be quite a daunting venture but this was made far less hectic thanks to Grant’s professional outlook in guiding us through the minefield that comes with selling our castle.
He was able to navigate through the oceans of procedures that came with selling our home, thus making the sale a straightforward and informative path that allowed us to voice our concerns and questions, with the end result of reaching the asking price we were seeking.
Grant was able to take into consideration two major factors when completing the task of selling our home: the first was the emotional attachment that came with our house as we have lived in Bardon for over sixty four years, raising our family in a wonderful community environment.
Realizing that having to let go of such a home and neighborhood that was full of lifetime memories and friendships, Grant took his time when going over the selling protocols, where he eased our minds and made the transition to our retirement home an easy path to follow.
The second consideration was our age and the fact that there would be many tasks beyond our physical capability, Grant organized many reliable outside agency to step in and help complete the physical side of setting up, cleaning up and moving up to the next chapter in our life.
We would highly recommend Grant Penrose of RE/MAX Profile, should you ever be in the market to sell or buy a property, I am sure that you will be happy with Grant’s professional attitude and tireless effort to help you move in or out of your next home, after all a family’s home is their castle!
Arthur & Rosamond Smith
Geoff and I want to thank you for your hard work in getting mum and dads house sold yesterday. We really appreciated your professionalism as their real estate agent and even more important to us, is the kind and considerate way you have helped and supported mum and dad during this journey.
It has been a big help knowing that when you phoned them or dropped in to update them, you showed a great deal of compassion and respect towards them. Being here in Gatton has made it difficult for us to be with them all the time, but knowing you were the one they were dealing with has made it easier for us as well… thank you so much.
You folk have been a pleasure to work with from initial purchase of my property, to property management through to the final sale Garth
I am pleased to offer a recommendation for Grant Penrose. Grant took over the sale of our two properties in St Lucia after they had been with another agent for 5 months. His aggressive marketing approach managed to achieve more people through the properties than the total number in the previous 5 months and both properties were sold in a short period in what has been a seriously depressed real estate market. Grant’s attention to detail and advice on how to advertise and approach difficult purchaser requests was great, as were the friendly calls after every open home. His communication and negotiations between both purchasers and the vendor was smooth and trouble free.
Thank you for assisting us with the sale of our investment property at Fernberg Road, Paddington. You kept us well informed and we appreciated the phone calls and emails. You kept the tenant on side and helped 'smooth the waters' with a fussy buyer. Being from interstate, we also relied on your local knowledge of the sale process and the paperwork required (eg completing the body corporate Disclosure Statement for the unit). Thank you again for an excellent and professional service.
--Mike & Lyn
From the very outset I found the service provided by Christina and Grant to be totally professional, friendly and positive, always punctual, always cheerful and always ready to go the extra mile. Doing business with Christina and Grant was a pleasure!
Phyllis – Waverley Road, Taringa (Seller)
We’d like to thank you for assisting us with the sale of our house in Fig Tree Pocket. We appreciated your honesty and frequent communication. Not only did you offer a professional service but you made the stress of selling a property much easier with your support and guidance. Our house had previously been on the market for 6 months without any offers. You took the time and effort to help us make the house more appealing to prospective buyers. We would not hesitate in recommending you to others.
--Helen & James
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