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We have bought and sold numerous houses and units through Grant and Christina Penrose. I would have to say that they are not only the most professional and passionate people in their industry that I’ve come across, but I think their customer service, attention to detail and results would stand up in any service industry anywhere in the country. I’m generally pretty tough on the service industry, in that the expectation that most of you have is that is we only get mediocrity in service and follow through. Christina and Grant are by far the exception to the rule where their service, professionalism, follow up and constant attention to detail is truly outstanding. Enough said.
We would like to take this opportunity to thank and compliment our sales agent Juana Bernardo and her team for the excellent job that they did whilst marketing our property at 13 Pictavia Street, Toowong.Being in a different state, it was comforting to have Juana handle the sale of my house. Juana’s persistence and results-focused approach ensured we got a timely result in a challenging market. Juana and her Sales Associate were helpful and professional throughout the process, taking a pro-active approach at handling any hurdles or delays that came about. Their customer service was excellent, keeping us aware of developments along the way. Whilst the auction process can be very stressful, with Juana and her team in charge, we felt we were in good hands. I would not hesitate in recommending Juana to anyone thinking of selling. Yours sincerely,
Salina and Stewart - Pictavia St, Toowong
'Integrity and humility are not words often associated with the stereotypical real estate agent, however these are two words we would use to describe Grant Penrose. At all times during the emotional sale of a loved one's property, Grant conducted himself with both. Grant quietly and efficiently got the job done, keeping us informed of the progress of the sale. We would recommend Grant to anyone seeking these qualities in employing an agent to sell or buy a property.' John and Laura
Grant's efforts during the sale of the house were wonderful and his communication with us and the tenants kept everyone in the loop. We are sure this gave prospective buyers confidence to purchase.
Regards, Bob, Ken and Families
(Gotha Street, Camp Hill)
What an awesome experience it was selling our home with you. Your professionalism from our initial meeting through to and after the settlement was exceptional.
Mitchell and I both felt fully informed throughout the whole process, keeping us abreast of every detail of the marketing, sale and settlement on a daily basis was greatly appreciated. Your knowledge of the market, advice, and approachable manner allowed us to be in control of negations and achieve a fantastic result that we were both delighted over.
--Lauren and Mitch
I wanted to take time out, albeit a little belated, to pass on my sincere thanks on behalf of my wife Joanne and I.
You have single-handedly restored my confidence in the real estate industry through your professionalism, honesty and willingness to help.
As you know we had experienced poor service at the hands of a competitor prior to dealing with you. However, throughout the negotiation and purchase of our new property in Paddington, we were delighted with the way you engaged us and kept us informed at every stage, followed us up with courtesy and went out of your way to meet us at times and locations suitable to us.
Being new to the Queensland market, you took all the hard work out of buying a house for us. We feel we secured the property for a fair price, and hope that the vendor did also.
If this is the way you have made us feel, I can understand why your vendor customers choose you also.
I would have no hesitation in recommending Grant Penrose or the Bardon REMAX office to my friends, family and colleagues for listing or purchase of property.
Thank you and well done.
We found Grant always professional & approachable. His communication was faultless. The Admin support was excellent.
Graham & Diane
Chasely Street, Auchenflower
I want to congratulate Grant Penrose and RE/MAX Bardon for all the hard work and diligence shown on the successful sale of my unit. Grant put in all the hard yards required and more to get the unit sold. I am very happy and I believe the purchasers are too. Grant negotiated with the management of the unit complex in a very careful and considered way which I really appreciated. I will recommend RE/MAX Bardon to everyone who wants a successful sale or purchase.
Desi & Lizzie
Mark & Amanda Yeates
We have done business with Grant Penrose and RE/MAX Profile for many years. Grant’s attention to detail and need to get the small things right is exceptional. We have sold and bought through his team and have always been left feeling that a great result has been achieved. Grant is an exceptional communicator. Throughout our recent sale process, Grant kept us informed weekly, with written and verbal reports, of progress. Our home was sold under the hammer at auction thanks to Grant. We got the price we wanted, and the marketing costs through Grant were very competitive. We are heading for the Sunshine Coast but if we are in the need of an agent again back in Brisbane, we will be calling Grant. So if you are looking for a great team to sell or to source you a property then Grant and his team should be your first call.
We found Grant to be very organised and efficient, liaising with both my wife in Mackay and myself in PNG, assisting us in the signing off of all relevant documents and taking all the stress out of the whole procedure, on the whole, a very smooth transition! We were very pleased with Grant and as we come into a position to buy more investment property in the near future, Grant will be the first person we call.Bob Chapman
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